Credit Union Inconvenience

September 12, 2023

Josh is pissed off.

I tried to access the rainy day fund, which lives in my old credit union savings account and found my account locked (Online portal and ATM card) for inactivity.

Alright, this is a severe inconvenience, but after half an hour with the customer service person's help, it was fixed.

Then I saw that they started charging a $5 monthly fee every month the account was inactive. I asked why, and they said inactive accounts need more monitoring instead of less. MORE MONITORING!? So yeah,

Josh is pissed. I feel like I was robbed and then kicked in the junk so I wouldn't notice the robbery.

 

September 13, 2023

Banking Update. My account is unlocked (online and ATM), and I was able to access the rainy-day fund.

On the advice of a friend, I asked how to avoid this from happening again (although I haven't decided whether I will close this account). They said everything would be fine if I logged in once every 90 days.

So... there's that.

 

- Josh (07/12/2023)